Q1: How long does it take to place a sample order? What is the cost?
A: Standard samples are dispatched within 2-5 working days. Custom samples take 5-10 days depending on complexity. A cost fee is usually charged. The cost can be refunded after placing the bulk order.
Q2: What is the minimum order quantity (MOQ)?
A: The MOQ for standard products is 2000boxes. The MOQ for customized products depends on specific requirements. Please feel free to consult and negotiate.
Q3: How can I ensure the privacy of my design or formula?
A: We value intellectual property protection. A strict confidentiality agreement (NDA) can be signed. Each OEM project is handled by an independent team, with information isolated.
Q4: What compliance documents can be provided as support?
A: We can provide compliance statements,FDA和ISO13485等certificates,test reports,material safety data sheets (MSDS),etc.based on the order to assist you in completing market customs clearance.
